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Your MRR is the most important number in your valuation. Here is how buyers figure out what your MSP or IT services business is worth, and what you can do to get a higher price.
There are two common ways to figure out what an MSP is worth. Both start with your financials, but they focus on different numbers.
Most common method. Take your annual profit (SDE), multiply it by a number between about 2.2 and 3.9 (based on sold deals), and that's your business value.
SDE = your total profit + your salary + personal expenses running through the business. This is what the owner actually takes home.
Used for larger MSPs. Take your annual recurring revenue from managed services contracts and multiply it. This method is used when the business has very high MRR but the owner is reinvesting profits into growth.
Annual MRR = your monthly recurring revenue x 12.
For most MSPs under $5,000,000 in revenue, the SDE method is standard. The MRR percentage is what determines how high your multiple goes. Our free valuation calculator uses the right method for your business size.
The difference between a 2.2x and a 3.9x multiple comes down to these factors, ranked by importance:
Here are three made-up examples showing how different MSPs are valued, built on sold-deal ranges (2.2x-3.9x SDE).
$375,000
$150,000 SDE x 2.5 multiple
$1,280,000
$400,000 SDE x 3.2 multiple
$3,120,000
$800,000 SDE x 3.9 multiple
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We see these mistakes all the time. Avoid them and you will have a much more realistic picture of what your business is worth.
A $2,000,000 revenue MSP where half comes from projects is not the same as a $2,000,000 revenue MSP where 85% is managed services. Buyers care about recurring revenue, not total revenue. When you tell a buyer your revenue, immediately follow it with your MRR percentage.
If your biggest client is 25% or more of your revenue, that is a red flag for buyers. One lost client could sink the business. Spread your revenue across many clients before going to market. No single client should be more than 10-15% of total revenue.
Your books need to clearly show which revenue is monthly managed services and which is one-time projects. If it is all lumped together, buyers will assume the worst. Clean financials with a clear MRR line make a big difference in how buyers see your business.
Venture-backed software companies are sometimes priced on revenue because their software scales without adding staff. MSPs are service businesses, you need people to deliver the work. MSP multiples (about 2.2x-3.9x SDE) are strong for a service business, but they aren't software multiples. Do not price your business based on what software companies sell for.
Both matter, but they are used differently. MRR (monthly recurring revenue) tells buyers how much predictable income the business generates. SDE (seller discretionary earnings) tells them how much total profit the owner takes home. Most MSP deals use SDE times a multiple, but the MRR percentage is the biggest factor in determining what that multiple is.
Most MSP businesses sell for 2.2 to 3.9 times their annual SDE, with a median near 3.0x, based on sold deals. The exact multiple depends on your MRR percentage, client retention, contract terms, team structure, and whether you offer cybersecurity services. MSPs with 80%+ MRR and multi-year contracts reach the top of the range, about 3.9x. Larger MSPs priced on EBITDA trade at about 3.5x-5.8x EBITDA.
Because of recurring revenue. Most service businesses sell project-based work that stops when the owner leaves. MSPs have monthly contracts that keep paying regardless of ownership. That predictable cash flow is what makes MSPs so attractive to buyers, especially private equity firms doing roll-ups.
Cybersecurity services can move you toward the top of the range. Security offerings like endpoint protection, SIEM, compliance management, and vCISO services are high-margin and in huge demand. Buyers see them as a growth engine because every client needs better security.
Yes, significantly. A pure break-fix IT company might sell near the bottom of the 2.2x-3.9x SDE range, or below it, because the revenue is unpredictable and depends on problems happening. An MSP with managed services contracts sells near the top, up to about 3.9x, because the revenue is recurring and predictable. Converting break-fix clients to managed services is one of the best things you can do before selling.
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